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Shipping & Return Policy

Shipping

Please allow up to 5 business days from order confirmation, for us to process and ship your order (excluding personalized items). Track your order.

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Personalized Items: Please allow up to 3 weeks before shipping.

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Orders placed after 12pm or on weekends/holidays will begin processing the next business day

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Methods & Transit Times:

Standard Shipping -  4-6 Business day (Free for orders over $100).

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Returns

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We understand that sometimes things don't work out. If you're not happy with your purchase, don't worry, we've got you covered! We accept returns on all unworn jewelry within 7 days of the delivery date. 

 

  • Personalized (including initial style jewelry), engraved or sales items are not eligible for return.

  • We only accept returns on unworn, unaltered and undamaged items.

  • Items must be returned in their original packaging, including boxes and pouches.

  • Shipping and handling charges are non-refundable We also cannot cover the cost of return shipping, so if you choose to return an item, the shipping charges will be deducted from the credited amount​.

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Please note.

We are not responsible for any return items that are damaged or lost during shipment.

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To Start a Return​​

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  1. Request a return ​at our Return Center.

  2. Ensure all items are in its original packaging.

  3. Print return shipping label and affix to package.

  4. You will receive a confirmation email once the return has been processed. 

  5. We will credit your original form of payment within 7 days of receiving your return. 

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